Think your accounting job is safe from AI? Think again!
Tools like ChatGPT, Claude and Gemini can now complete mundane tasks like tax calculations, data entry, reconciliations and drafting client emails that once took accountants hours in a matter of seconds. These tools are also more efficient than human accountants.
That’s why many accountants have now started worrying if they are replaceable.
This fear is justified. AI is reshaping the accounting profession faster than most people realise. Soon, many of the manual tasks once performed by accountants will be fully automated. The day when you’ll be able to extract a trial balance, apply book-to-tax adjustments and generate a fully compliant tax return with just a few clicks is not too far away.
But here’s the caveat.
While AI can do a lot, it can’t do everything. It doesn’t understand your client’s goals, it doesn’t build trust and it cannot be held accountable for its decisions.
So, is AI really going to replace human accountants or is there more to the story? Let’s break it down.
Can AI Do What Accountants Do?
AI can do a lot of the things that used to take accountants hours.
It can process huge amounts of data in seconds. It can automate repetitive tasks like reconciliations, invoice categorisations and generating draft tax returns. Large language models (LLMs) like ChatGPT and Claude can also explain complex technical topics faster than most junior staff.
In fact, a junior accountant who once would have had to turn to a colleague, a textbook or Google to understand a tricky rule can now ask an AI tool and get an instant, well-structured and personalised answer.
But here’s where AI hits a wall: AI cannot think like accountants.
It doesn’t understand context. It doesn’t know a client’s goals and cannot judge their risk appetite. It doesn’t have the intuition to know what matters the most in business decision. And most importantly, it cannot build trust and show empathy.
And let’s not forget the one thing accountants know all too well. In tax advisory, the answer is often, “It depends.” AI can give you the rule, but it cannot help you apply it in the real world.
So yes, AI can replicate parts of what accountants do. But the core of accounting, that’s still with a human accountant.
What Clients Really Want
Here’s the truth that most AI enthusiasts ignore – clients don’t just want reports or reconciliations. They want reassurance. They want someone they can trust to guide them through big decisions and financial uncertainty.
This is where AI falls short.
AI can spit out rules or generate a forecast. But it doesn’t understand when a client is stressed about cashflow or facing tighter margins. It doesn’t recognise when a business owner is hesitant to invest or when they’re ready to go all-in but and simply need a sounding board.
Remember, accounting is more than just numbers. It’s about emotion, ambition, fear and family. That’s why, trust, empathy and proper communication matters as much as accuracy in accounting.
And when stakes are high, clients turn to humans, not chatbots!
Give Clients Clear Communication
Communication with the client needs to be personal, clear and professional, all at the same time. And good client communication can only be done through good engagement letters.
But that cannot be done with AI!
AI-generated content is everywhere and clients are smart enough to notice. Worse still, most AI tools aren’t built to meet regulatory standards. So, it’s only a matter of time before clients begin to distrust them and push back. So, AI-generated engagement letters are a huge no-no!
However, manually crafting engagement letters for each and every client is not sustainable. It’s time-consuming and repetitive. Your time would be better spent advising clients and growing your practice.
That’s why you need FigsFlow!
It lets you generate professional, customisable and personalised engagement letters and proposals in just few clicks and under 30 seconds. Also, FigsFlow keeps you aligned with evolving regulatory standards across the globe.
Remember, trust begins with clear communication. And clear communication begins with FigsFlow.
What Will Change for Accountants?
Manual, repetitive tasks that are more admin than engagement will most certainly be taken over by AI. Data entry, reconciliations and even first drafts of tax returns may soon begin to be generated by AI.
But these tools can’t explain the “why” behind the numbers and help clients decide what to do next.
Accountants will remain essential in that sector. They will be indispensable for interpreting data, planning for the future and guiding through uncertainty.
Take a tax return, for example.
AI and automation can apply book-to-tax adjustments, track changes in business and produce a compliant tax filing. But we need accountants to sport flags, explain adjustments and recommend what the client should do next.
All in all, while AI may, barely, be able to deliver on compliance, it most certainly will not be able to deliver on engagement.
However, AI is here and accountants cannot and must not ignore it. They must upskill and sharpen their communication, critical thinking and storytelling abilities.
Remember, the future is not in competing with AI. It’s about working alongside it to deliver greater value to clients.
Conclusion
AI is reshaping how accountants work. It’s speeding up the processes, automating routine tasks and giving professionals a smarter workflow.
But what AI can’t do is: replace the need for judgement, context and connection- the very things only human can bring to the table.
So, it’s important for accountants to embrace technology and use AI to work faster. This way, accountants can ask right questions, listen to clients and guide them through complexity with clarity thereby establishing themselves as the most valuable partner to client.
Remember, behind every account, every dashboard and every report- there’s a story that’s needs to be communicated. And someone needs to do it.
That someone is still you.
What’s Next: Start Using AI and Automation on Your Terms
Let FigsFlow handle client onboarding- proposals, engagement letters and service pricing so you can focus on what matters most: building stronger client relationship and offering strategic guidance.
Because the future is not about doing more, it’s about doing what matters.
Try FigsFlow free for 30 days and get back time to focus on clients not admin.
English (UK) 
English