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Hartley & Co — Inquiry
Accounting practice management · United States

Everything your firm runs on, on one client record

Twenty-odd parts of a firm, and one place they all write to. Nothing here is a separate product you have to connect to the others.

Your data stays in your Microsoft tenant Built inside working accounting firms We publish what isn't ready
The spine

One record, six states, zero re-keying

1
Inquiry
Lead lands in the CRM, not an inbox.
2
Proposal
Priced against real scope.
3
Engagement
Letter signs, scope locks.
4
Jobs
Work creates itself from the letter.
5
Time
Logged against the same job.
6
Invoice
Billed against what was scoped.
The scope you sold is the scope your team delivers against.
What's in it, not what it's called

Five groups. One record underneath all of them.

01 · Front of practice

Win the work

Pricing lives with the engagement, not in a proposal PDF nobody reopens.

02 · Delivery

Run the work

Jobs that build themselves. No more "did anyone start the 1120s" in the group chat.

03 · Client-facing

Work with clients

One thing at a time. Not the twelve-tab checklist that dies at tab four.

Client portal
Document center
E-signature
Client requests and checklists
Sept
04 · Infrastructure

Connected to your stack

SharePoint, Outlook, Teams, Entra ID. That's the list. Nothing else to configure.

Microsoft 365 sync
Tax software connections
Q1 2027
Bank feeds
Q4
Zapier and API
November
05 · Assistive, not autonomous

Intelligence

AI drafts it. A person still signs it.

AI assistant
Reporting and analytics
Q4
Predictive forecasting
2027
Getting on it

Start where the fire already is

01

Start with deadlines and client requests — the thing that's already on fire.

02

Add proposals and letters the next time you re-sign a client.

03

Turn on time and billing at your year end, not mid-tax-season.

"There is no phase two you have to survive."
Microsoft, properly

We don't want your files. We want what happens around them.

Your Microsoft 365 tenant

SharePoint
Outlook
Teams
Entra ID

FigsFlow

Workflow and state
Client record
Audit trail

FigsFlow holds the workflow. Your tenant holds the files.

Entra ID SSO inherits your conditional access policies.
Outlook, not a copy of Outlook.
Teams, where the work is already discussed.
Margin

Realization, WIP aging, DSO. Not the numbers in the sales deck.

Sample data
Realization
86%
↑ 4pts vs. last quarter
Sample data
WIP aging
32 days
↓ 6 days
Sample data
DSO
41 days
↓ 3 days
Sample data
Budget vs. actual
+7%
Over on 2 jobs

See time and billing →

Straight answer

What we don't do. Yet.

01

No US tax software integrations yet. Targeted Q1 2027.

02

E-signature covers engagement documents — not Form 8879 (IRS Pub 1345 requires third-party knowledge-based authentication we haven't built).

03

Client due diligence is UK-only. Not offered on the US platform.

See the full availability matrix →

Availability current as of 08/07/2026

See it run on one client, end to end

Thirty minutes with someone who has worked in a practice, not a script. Bring your messiest client.

Start Smarter. Grow Faster.

From proposals to pricing, streamline every step with automation designed particularly for accountants, bookkeepers and tax advisers.

Good things are worth waiting for

Practice management joins FigsFlow this Fall

Pipeline, jobs, time and billing on one client record. Worth the wait, we think.

SpringSummerFallWinter
What changesIllustrative
Admin hours down
Billable hours up
Nearly, nearly there Save my spot

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