Skip to main content
Contact usGet Started
Solutions · Adding the practice side

Your proposal tool ends at the signature. The work starts there.

You already win work properly — priced, scoped, signed, on time. Then the client says yes, and everything after that moment goes back to a spreadsheet, an inbox and somebody's memory. The gap isn't in how you sell. It's in the handover.

Keep your proposal tool if you want toMigration handled during onboardingMicrosoft 365 underneath
engagement coverageGAP AFTER SIGNATURE
ACCEPTEDEnquiryPricedScopedSentKickoffDeliverReviewBill
Your proposal toolThe signatureUnowned after it
Who picks this up?No system holds the next four stagesA person
who remembers

Sits on the stack your firm already runs

Microsoft 365
Live

Entra ID SSO, Outlook, Teams and Graph.

SharePoint
Live

Client documents stay in your own tenant.

Xero & QuickBooks
Live

The ledger stays where it is.

Stripe & GoCardless
Live

Payment events land on the record.

API & webhooks
Founding group

For wiring your proposal tool in yourself.

4
Stages before the signaturePriced, scoped, sent, signed — the half you already systemised.
4
Stages after itKickoff, records, delivery, billing — the half running on memory.
2
Honest routes forwardKeep the proposal tool, or bring it in. Both are real choices.
1
Record that could carry bothOne client, one engagement, one place the work lives.

Counts describe the shape of a standard engagement, not a benchmark or a research finding.

The honest bit

Keep the tool. It isn't the problem.

Proposal software solved something real, and firms that adopted it stopped underpricing and stopped rewriting scope from scratch. Nothing here suggests ripping it out. The question is narrower: what picks the work up once the client has signed?

Already solved

Winning the engagement

The part of the firm that has a system, a template and an owner.

  • Pricing that isn't guessed at on a Friday afternoon.
  • Scope written once and reused rather than rebuilt per client.
  • Signature captured properly, with a record of what was agreed.
Still unowned

Doing the engagement

The part that runs on memory, chase emails and a shared spreadsheet.

  • Kickoff that only happens when someone notices the signature landed.
  • Records requested by email, chased by hand, filed wherever.
  • Billing reconciled against a scope living in a different system.
The handover

Five stops, and the seam sits at the first one

Watch where the automatic part stops and the manual part begins. Everything downstream inherits that delay, because nothing downstream knows the engagement exists yet.

01

Client accepts

The proposal tool does its job. Scope and fee are agreed and signed.

handled
02

Someone notices

The acceptance sits in one system. The job gets created when a person opens the other one.

manual seam
03

Work is set up

Tasks, owner and deadline get written out again, from the scope that was already agreed.

re-keyed
04

Records are chased

An email, then a private follow-up schedule that lives in one person's head.

unowned
05

The bill is checked

Hours in one place, agreed fee in another. Scope creep is discovered a month late.

reconciled
Interactive

Four moments your proposal tool can't reach

Pick a moment to see what usually happens after the engagement is won, and what changes when the practice side sits in the same system as the work.

What usually happens

Nothing, until somebody checks

The acceptance sits in the proposal tool. The job gets created when a person notices and opens a spreadsheet. Between those two events the client believes work has started, and no dashboard disagrees.

What usually happens

An email, then four more

Someone writes the list of what's needed, sends it, and starts a private chase schedule. The client replies with three of the seven items and an attachment nobody files.

What usually happens

Status is a question you ask a person

Where the job stands lives with whoever is doing it. Partners find out at the meeting, and capacity is a feeling rather than a number.

What usually happens

Scope is checked from memory

The agreed fee is in the proposal tool. The hours are somewhere else. Whether the work stayed in scope gets decided a month late, never on evidence.

What the practice side adds

The half of the engagement nobody sold you software for

Parts of one system, reading the same client and the same job — not connectors bolted between two products.

Jobs, tasks and deadlines

Every engagement runs the workflow its type deserves, with an owner and a date that someone can actually be held to.

Jobs and workflow

Client portal and requests

One place for the client to go, chased automatically, and filed straight to the engagement it belongs to.

Client portal

Time and billing

Hours against the engagement, so scope creep shows up early.

Time and billing

Team and capacity

Who is carrying what, before the week goes wrong.

Team and capacity

Firm reporting

One live view of the firm, not three exports before a partner meeting.

Reporting

And it fits the stack you already run

Documents can stay in your own SharePoint rather than moving to a second store, with Microsoft 365 underneath the rest. Where you need to connect something yourself there is an API and webhooks — access is opening with the founding-customer group rather than generally available today. What connects right now is listed plainly on the integrations page.

Two paths

Add the practice side, or bring the proposal in too

Both are real choices and firms make each of them. The difference is whether you are willing to move the part that already works — not whether one is more advanced than the other.

Path A

Keep your proposal tool

Add practice management underneath it and change nothing about how you win work.

  • Nothing to relearn for the people who price and send.
  • Delivery, records, time and billing all get a system.
  • You can consolidate later, once the practice side has proved itself.
  • The handover from proposal to job stays manual unless you wire the two together yourself.
  • Two subscriptions, and scope still lives somewhere other than the work.
Path B

Bring the proposal in too

Price, propose, sign and run the work on one record, and retire the separate tool.

  • Acceptance opens the job automatically — no handover step at all.
  • The signed scope and the delivered work are the same object.
  • One subscription instead of two.
  • Your team relearns the pricing and proposal step, which is real change management.
  • Worth checking your must-have proposal features exist before committing.
Getting there

Add it underneath, without pausing the work you've won

A FigsFlow specialist handles the migration during onboarding, so clients and open engagements move once rather than being exported and re-imported by your team. Your proposal tool stays live throughout.

Day one

Bring the clients across

Client records and open engagements move once, with help, during onboarding.

Week one

Set up one workflow

Pick the engagement type you run most and build its template. Don't model everything on day one.

Week two

Run new work through it

Keep signing in your proposal tool. New engagements land here and get delivered here.

Later

Decide about the proposal step

Once delivery is steady, choose Path A or Path B with evidence rather than a guess.

Proof, not promises

See an engagement go from signed to delivered

engagement · after acceptanceON TRACK
01Job openedWorkflow applied · owner assignedDone
02Records requestedChasing automatically5 of 7
03PreparationTime logged against this engagementIn progress
04Review and billingScope checked against what was signedQueued

Illustrative interface — see the real thing on a demo

[ Practitioner quote about adding practice management alongside an existing proposal tool — held empty until a named practitioner is cleared for use. ]

[ Name ] · [ Role ] · [ Firm size ] · [ State ]

Questions

What firms with a proposal tool ask first

Do I have to give up my proposal tool?+
No. Plenty of firms add the practice side underneath and keep pricing and signing exactly where they are. FigsFlow also has its own proposals and engagement letters if you decide later that one system is simpler — but that is a choice, not a condition of getting started.
If I keep my proposal tool, does the job get created automatically?+
Not on its own. Two separate systems means the handover from acceptance to job is a manual step unless you connect them yourself. FigsFlow has an API and webhooks for exactly that, though access is currently opening with the founding-customer group rather than generally available. If removing that step entirely matters most to you, bringing the proposal into FigsFlow is the more direct route.
What happens to the clients and engagements already in my systems?+
Client records, open engagements and pipeline stages are migrated during onboarding, with a FigsFlow specialist handling it rather than leaving your team to export and re-import. Your existing tools stay live while that happens.
How long before this is actually running?+
Most firms start with one engagement type rather than modelling the whole practice. Build that workflow, run new work through it, and expand once it is boring. Trying to configure every service line before going live is the most common way this stalls.
Is this built for US firms specifically?+
This is the US edition of FigsFlow, built around how CPA firms, tax practices, CAS teams and bookkeepers win and run work — not a generic project tool with an accounting skin over it.

You've solved winning the work. Solve doing it.

Bring your proposal process to the demo. We'll walk both paths and tell you honestly which one your firm should take.

Keep your proposal tool. Add the rest.Both paths walked through on the demo
Book a demo

Start Smarter. Grow Faster.

From proposals to pricing, streamline every step with automation designed particularly for accountants, bookkeepers and tax advisers.

Good things are worth waiting for

Practice management joins FigsFlow this Fall

Pipeline, jobs, time and billing on one client record. Worth the wait, we think.

SpringSummerFallWinter
What changesIllustrative
Admin hours down
Billable hours up
Nearly, nearly there Save my spot

Your privacy choices

We use cookies to improve site performance, remember preferences, and measure marketing effectiveness. You can accept all cookies, reject non-essential ones, or choose categories.