What is Social Media Screening

What is Social Media Screening for US Tax & Accounting Firms

Table of Contents
Start using FigsFlow today

Your newest client runs three LLCs, reports $45,000 in annual income, and just posted Instagram stories from a $2,000-per-night Dubai resort. His LinkedIn says he’s a consultant. His Facebook shows a different business name than what’s on his tax organizer.

You’re not being paranoid. You’re being liable.

In Fiscal Year 2025, IRS Criminal Investigation identified $4.5 billion in tax fraud, a staggering 111% increase from the previous year. Preparers who failed to perform adequate due diligence faced penalties capped at $34,000 per year.

This guide explains what social media screening means for accounting firms, when you’re required to do it, and how to implement it without turning your practice into a surveillance operation.

KEY TAKEAWAYS
  • Social media screening reviews publicly available information on LinkedIn, Facebook, and Instagram to verify client legitimacy and identify fraud indicators before filing returns
  • The IRS proposed 2024 rules classifying tax preparers as financial institutions under the Bank Secrecy Act, and courts have ruled that “I didn’t know” fails as a defense
  • Red flags include lifestyle inconsistent with reported income, undisclosed businesses or cryptocurrency activity, and associations with known fraudsters
  • Only review publicly available profiles. Never access private accounts, send friend requests for screening, or create fake profiles
  • Fifteen minutes of manual screening using LinkedIn, Facebook, and Google catches most red flags without expensive software when documented properly

What is Social Media Screening in AML Compliance

Definition of Social Media Screening

Social media screening is the systematic review of publicly available information on platforms like LinkedIn, Facebook, Instagram, and Twitter to verify client legitimacy and identify potential fraud indicators. For accounting firms, this means checking whether a client’s reported income, business activities, and lifestyle align with what they’re showing the world online.

This isn’t the same as adverse media screening, though they overlap. Adverse media screening searches news outlets, court records, and regulatory databases for negative mentions of your client. Social media screening examines what clients voluntarily post about themselves. Think of adverse media as what journalists say about your client. Social media screening is what your client says about themselves.

Both fall under Customer Due Diligence (CDD), the broader process of verifying client identity and assessing risk before accepting an engagement. The Financial Crimes Enforcement Network (FinCEN) expects financial institutions to understand “the nature and purpose of customer relationships” through all available information, for tax preparers, that includes the professional profile your client maintains on LinkedIn and the lifestyle they broadcast on Instagram.

The core difference between traditional due diligence and social media screening is visibility. A Schedule C might claim $60,000 in consulting income. LinkedIn might show that the same consultant lists themselves as CEO of five different companies, none of which appear on any tax return. That gap is your red flag.

Social Media Screening Is Just One Part of Customer Due Diligence

Adverse media screening searches news outlets, court records, and regulatory databases for criminal charges, sanctions, and fraud investigations that your clients won't post on Instagram.

Learn About Adverse Media Screening

Why US Tax Firms Must Care About Social Media Screening Now

The regulatory pressure on tax preparers comes from multiple directions, each with real financial and professional consequences.

IRS Circular 230 Already Requires Due Diligence

Even without final BSA rules, the IRS holds preparers accountable under Circular 230, which requires “due diligence” in determining the correctness of representations made to the IRS. Section 6694 penalties hit preparers with $1,000 fines for negligent understatements and $5,000 for willful or reckless conduct. In 2023, the IRS collected $68 million in preparer penalties. Courts consistently rule that willful blindness offers no protection.

Ghost Preparers Create Liability for Licensed Professionals

Unlicensed operators file fraudulent returns for clients involved in cash businesses or unreported income schemes. When the IRS investigates, they find licensed CPAs and EAs who “consulted” on these returns or allowed their PTIN to be used. Social media screening often reveals these preparers advertising services in ways that directly contradict their sworn statements to regulators. The gap between their online presence and their compliance claims becomes evidence of knowing participation.

Reputational Damage Outlasts Financial Penalties

The 2026 guilty plea of an Atlanta CEO for a $380 million Ponzi scheme destroyed the accounting firm that prepared their returns. The firm wasn’t criminally charged, but the publicity ended their practice. Investigators found extensive social media posts showing luxury purchases funded by investor money that should have triggered questions about income sources. The firm claimed ignorance. The court noted they never looked at publicly available information.

State CPA Boards Expect Basic Online Verification

California, New York, and Texas have issued guidance reminding licensees of their obligation to refuse engagements when they know or should have known a client is engaged in fraud. The “should have known” standard increasingly includes information a reasonable Google search would reveal. Your state board expects you to spend some time on LinkedIn before signing an engagement letter. Failure to perform basic social media checks can support disciplinary action.

FinCEN's CDD Rule Sets the Compliance Standard

FinCEN’s Customer Due Diligence Rule, finalized in 2018, created a regulatory expectation that all financial institutions maintain ongoing customer risk profiles using publicly available information. While tax preparers weren’t initially covered, the regulatory logic is spreading. If you prepare returns that move millions of dollars through the financial system, regulators believe you should know whose money you’re handling through proper client verification.

The question isn’t whether social media screening will become standard practice for tax preparers. It’s whether you’ll implement it before or after your first penalty notice.

What Social Media Screening Actually Reveals

Social media screening exposes gaps between reported income and actual lifestyle. A client claiming $75,000 in adjusted gross income shouldn’t be posting about their third investment property, European ski trips, and Tesla Model X lease. These patterns warrant questions before you sign the return.

Business legitimacy issues become visible through professional profiles. A Schedule C filer running a “marketing consulting firm” might show no professional connections in marketing on LinkedIn, a Facebook business page with 47 likes, and a website registered three months ago. Complete absence of normal business activity suggests the operation might exist primarily on paper.

Documentary contradictions appear when social media posts directly conflict with tax deductions. Clients claim home office expenses, but Instagram geotags show them working from coffee shops daily. Cryptocurrency traders post about NFT collections while checking “no” on the Form 1040 virtual currency question. These aren’t judgment calls. They’re evidence and documentation before filing.

Example: The Consulting Business That Doesn’t Add Up 

Your client reports $180,000 in Schedule C income from a business consulting firm. Upon social media screening, you find: 

  • LinkedIn 
    Profile shows zero professional connections in their claimed industry, no recommendations, and minimal work history.
  • Facebook 
    Business page created eight months ago with 52 likes and no customer reviews or testimonials.
  • Instagram 
    Personal account shows luxury purchases and international travel. Posts mention “passive income” and “multiple revenue streams” but never reference consulting work or clients. 

The business may exist primarily on paper. The income might be legitimate, but it comes from undisclosed sources you need to identify. At a minimum, you need documentation proving the business operates as claimed: client contracts, invoices, and business bank statements showing consulting payments. 

Social media screening didn’t prove fraud. It proved you can’t accept the Schedule C at face value. 

Legal Framework for US Accounting Firms

The Bank Secrecy Act was written in 1970 to combat money laundering through financial institutions. The definition of “financial institution” has expanded repeatedly to include money services businesses, casinos, precious metals dealers, and insurance companies. Tax preparers are not currently classified as financial institutions, but they must comply with Circular 230 due diligence requirements and report cash transactions over $10,000 on Form 8300.

The legal authority for social media screening comes from multiple regulatory sources, each creating overlapping obligations.

IRS Circular 230 Requires Reasonable Inquiries

Circular 230 imposes due diligence requirements on practitioners authorized to represent taxpayers. Section 10.22 requires “reasonable inquiries” if information appears incorrect. Section 10.34 requires “due diligence” in preparing returns. Courts have ruled that publicly available information falls within the scope of reasonable inquiry.

State CPA Boards Adopt Professional Conduct Standards

State CPA boards generally adopt the AICPA Code of Professional Conduct, which prohibits knowingly misrepresenting facts. If you have reason to believe a client is misrepresenting their income or activities, continuing the engagement violates professional standards even if you’re not criminally liable. Your license depends on following these rules.

Public Information Is Fair Game With Clear Limits

You can review any social media profile set to public visibility without permission. You cannot access private accounts, friend clients under false pretenses, or use someone else’s account to circumvent privacy settings. You cannot make engagement decisions based on protected characteristics like race or religion. Public information requires no permission; private information is off limits.

Fair Credit Reporting Act Applies to Third-Party Screening

The FCRA applies if you hire a third-party screening service that compiles background information. Consumer reporting agencies must obtain client consent and provide adverse action notices. If you’re doing your own screening internally using publicly available sources, FCRA generally doesn’t apply.

The regulatory framework doesn’t prohibit social media screening. It expects you to use it as part of reasonable due diligence.

When to Perform Social Media Screening

New client onboarding represents your best opportunity to walk away from problems. Before you sign an engagement letter, spend 15 minutes checking LinkedIn, Facebook, and a basic Google search. This minimal investment screens out the worst risks before you’re financially or professionally committed. Look for obvious red flags: inconsistent business information, lifestyle far exceeding reported income, or associations with known fraud schemes.

Social media screening should happen at specific trigger points throughout the client relationship.

New Client Onboarding

Screen every new client before signing the engagement letter. A 15-minute review identifies red flags before you’re committed.

Cash-Intensive Business Clients

Restaurants, construction companies, and retail stores show the highest rates of underreporting. Annual social media checks help spot lifestyle changes indicating unreported income.

Significant Income Changes

Schedule C revenue jumping from $100,000 to $400,000 may be legitimate or money laundering. Social media verification confirms whether their business situation actually changed.

International Transactions

Clients with foreign bank accounts or regular international wire transfers require heightened due diligence. Social media often reveals international connections before clients disclose them.

Complex Returns With Multiple Entities

Form 1120S, Form 1041, and consolidated returns create greater liability exposure. Verify that trustees and LLC members have a verifiable online presence before filing.

Mid-Engagement Red Flags

Client indictments, lawsuit mentions, or requests for unusual tax positions demand immediate review. Fresh screening helps you reassess risk and decide whether to continue.

The best time to screen is before problems become your responsibility.

How to Conduct Social Media Screening Without Getting Sued

Use only publicly available information that anyone could access without special permissions. If a Facebook profile is set to “friends only,” you cannot see it. Don’t send friend requests to clients for screening purposes. If an Instagram account is private, you cannot view posts without approval. Stay in public areas where the client has chosen to share information with the world.

Follow these practices to protect yourself legally and professionally.

Use Only Public Information

Review profiles set to public visibility without permission. Do not access private accounts, send friend requests for screening purposes, or use fake profiles to circumvent privacy settings.

Document Your Methodology & Findings

Create a simple screening memo for each client file, noting what platforms you checked, what you found, and how it affected your risk assessment. Include the date, platforms checked, key findings, and conclusion.

Screen Consistently Within Risk Categories

Avoid discriminatory patterns in who you screen. If you screen all new clients with cash businesses, document that policy. Focus evaluation on financial crime indicators, not personal lifestyle choices unrelated to tax compliance.

Never Misrepresent Your Identity

Do not create fake profiles or misrepresent yourself to access information. If you cannot see information using your own identity, you cannot use it for screening purposes.

Create a Written Screening Policy

Specify which clients get screened, when screening occurs, what platforms you check, and how you evaluate findings. A written policy demonstrates consistent, non-discriminatory processes to regulators.

Train Staff on Relevant Versus Invasive Information

The goal is to identify financial crime risk, not to judge personal choices. Financial inconsistencies and business legitimacy questions are relevant. Political views and recreational activities are not.

Professional boundaries online should mirror your offline relationship with clients.

Red Flags Accounting Firms Should Watch For

Lifestyle inconsistencies between reported income and visible spending patterns represent the most common red flag. Someone reports $50,000 in adjusted gross income but posts photos from luxury vacations, drives high-end vehicles, and wears designer clothing. They might have family wealth, substantial debt, or a working spouse. Or they might have unreported income. Your job is to ask the question and document their answer.

Watch for these patterns during social media screening:

  • Client reports minimal income but posts luxury vacations, high-end vehicles, and designer purchases, suggesting substantially higher spending capacity
  • Multiple business ventures across different industries appear on LinkedIn but show minimal or no income on tax returns
  • Frequent travel posts to countries with weak anti-money laundering controls, combined with vague explanations of business purpose
  • Tagged photos or group memberships connecting the client to individuals convicted of fraud or sanctioned by regulators
  • Instagram influencer content, Facebook marketplace sales, or YouTube channels generating income that never appears on tax returns
  • Posts or shared content about “beating the system,” avoiding taxes, or aggressive offshore strategies establish intent to evade
  • Cryptocurrency trading wins, NFT collections, or digital asset discussions despite checking “no” on the Form 1040 virtual currency question

These red flags don’t prove fraud, but they prove you need to ask harder questions before signing the return.

Found Red Flags? Your Engagement Letter Needs to Address Them

Before you accept a high-risk client, understand how engagement letters protect your firm from liability and establish the boundaries of your professional relationship.

Practical Implementation for Small-to-Medium Accounting Firms

Manual screening works for most small firms without expensive software. Create a simple 15-minute checklist covering LinkedIn, Facebook, and Google. Search for the client’s name, business name, and address. Look at their professional profile, business pages, and recent public posts. Read the first page of Google results. This basic review catches the majority of red flags without requiring technology investment.

Here’s how to implement social media screening in your practice without overwhelming your workflow.

Start With a Basic LinkedIn Audit Checklist

Verify employment history matches the client’s representations, business ownership aligns with filed returns, and professional connections make sense for their claimed industry. A profile claiming extensive consulting experience but showing no connections or recommendations raises questions.

Set Up Google Alerts for Ongoing Monitoring

Google Alerts emails you when new content appears online mentioning your client. This catches news articles, blog posts, and court filings without manual searching. For high-risk clients, check alerts weekly. For standard clients, a monthly review is sufficient.

Determine If You Need Paid Screening Tools

Firms with fewer than 100 clients can manage with manual Google searches and LinkedIn reviews. Firms with over 500 clients might benefit from adverse media screening software. Mid-sized firms might benefit from basic paid tools costing $50-200 per month.

Document Findings in a Standardized Memo

Include date performed, client name, platforms checked, key findings, risk assessment, and follow-up actions. If you found red flags, document them and note whether you asked the client for an explanation. This memo goes in the permanent file because it affects your engagement decision.

Define Your Risk Tolerance in Advance

Clear fraud indicators like contradictions between tax returns and social media posts usually warrant declining the engagement. Risk factors like international transactions might warrant acceptance with enhanced due diligence. Define your firm’s line between obvious fraud and reasonable risk before making ad hoc decisions.

Make Screening Mandatory Before Signing New Clients

Add a section to your engagement checklist requiring social media screening completion. Train intake staff to complete screening before sending the engagement letter for signature. This ensures you never accidentally onboard a high-risk client because someone forgot to check.

The firms that survive regulatory scrutiny won’t be the ones with the most expensive software. They’ll be the ones with consistent processes documented in every client file.

Conclusion

Your clients are already telling the world who they are. You just need to listen.

The 15 minutes you spend checking LinkedIn today could save you from a $50,000 preparer penalty, a state board suspension, and federal fraud prosecution.

Social media screening isn’t about policing your clients’ lifestyles. It’s about protecting your professional license and personal liability from criminals who view accountants as unwitting accomplices. Courts consistently rule that “I didn’t know” fails as a defense when you could have known through reasonable inquiry.

Remember: fifteen minutes of screening costs $50 in labor. An IRS preparer penalty starts at $1,000 per return.

We Can't Help With Social Media Screening, But We Can Automate Everything Else

FigsFlow handles your proposals, engagement letters, AML compliance, sanctions and watchlist screening, PEP checks, and identity document verification—so you can focus on the manual due diligence that requires your professional judgment.

Frequently Asked Questions (FAQs)

What is adverse media screening in AML?

Adverse media screening searches news outlets, regulatory databases, and court records for negative information about clients. For US accounting firms, this means checking whether your client appears in reports about fraud investigations, criminal charges, or regulatory sanctions before accepting the engagement.

Is adverse media screening part of CDD?

Yes. FinCEN expects financial institutions to use publicly available information, including adverse media, as part of Customer Due Diligence. The proposed 2024 IRS rules would make adverse media screening a standard requirement for tax preparers with 500 or more clients annually.

For what type of risk is identified in name screening, adverse media screening?

Adverse media screening identifies financial crime risk, regulatory violations, and reputational exposure. It reveals whether your client has been charged with fraud, sanctioned by regulators, or involved in money laundering investigations. These risks translate directly into preparer penalties and professional liability.

What is an example of adverse media?

Adverse media includes news articles about criminal charges, SEC enforcement actions, IRS fraud investigations, Ponzi scheme prosecutions, and civil lawsuits alleging financial misconduct. It also covers regulatory sanctions, court records showing judgments or liens, and criminal convictions.

How to check adverse media?

Start with a Google search combining the client’s name with terms like “fraud,” “indicted,” or “lawsuit.” Check PACER for federal court records and your state’s court system. Search the SEC’s enforcement database and FINRA BrokerCheck. Set up Google Alerts for ongoing monitoring. For high-risk clients, consider paid screening tools that automate searches.

Don’t forget to share this post!

The Future of Proposals, Pricing & Engagement is Here!
figsflow demo & trial

Related Articles