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Risk assessment · United Kingdom

Client risk assessment software you can show the workings for

FigsFlow is client risk assessment software for accountants that computes the rating rather than asking someone to pick one. Eight weighted factors, coded rules, a live preview as the questionnaire is completed, and a band that triggers enhanced due diligence on its own. Every score reconstructs to the data and the rule version in force when it was made.

281 reviews from G2G2 reviews GoogleGoogle reviews Verified reviews

Eight weighted factors Three bands, and the band drives the diligence Every score reconstructable
The FigsFlow client risk assessment questionnaire mid-completion, with the weighted factors and the live rating preview visible before the band has settled.
Weightings and band thresholds are set to your practice’s own documented risk assessment methodology.

Trusted by the best

  • Taxule
  • Ledgian
  • Sterling Wells
  • UK Property Accountants
  • Property SPV
The ninety seconds

Watch a score build itself

Ninety seconds: open the questionnaire, answer six of eight factors, watch the preview move, hit a high-risk answer, and see the band flip and the EDD trigger fire.

The point is that nothing is decided by a person choosing from a dropdown.

VID-01 to supply · 1920 × 1080 · under 120s Poster frame required · preview panel visible throughout
01 / 05 Open the questionnaire
0:00 / 1:30PREVIEW PANEL ON
What you’ll see0:00 / 1:30
  1. 0:00Open the questionnaire
  2. 0:18Answer six of eight factors
  3. 0:46The preview moves as each answer lands— the moving number is the argument
  4. 1:04A high-risk answer, and the band flips
  5. 1:18The EDD trigger fires on its own

Preview clock — no video source set

  • Computed, not chosenNo dropdown decides the rating
  • Weights visibleEight factors, each on its own rules
  • Trigger fires itselfThe band drives the diligence
  • Rules versionedReconstructs to the day it was made

The partner asks why this client is medium and not high, and the honest answer is that somebody chose it on a Tuesday.

A score nobody can reconstruct is a score nobody will sign

A rating written into a box is a record that the assessment happened. It is not a record of what the assessment concluded, or why. Six months later the person who chose it has moved on, the client has changed, and the only thing left is a number with nothing behind it.

The question is never whether a judgement was made. It is whether anyone can show the basis for it — which answers were given, what each one was worth, and which version of the rules was in force on the day.

Where it sits

What feeds the score, and what it sets off

Client risk assessment software is only useful where it is wired into everything either side of it.

The record supplies the answers; the band decides what has to happen next.

FEEDS IT SETS OFF Client record Answers come from the record you already hold. ONE SOURCE Coded rules The version in force is stored with the score. VERSIONED Weighted factors Geography to PEP exposure, at the weights you set. EIGHT Score and band COMPUTED 68 / 100 MEDIUM-HIGH LOW 0–35 MEDIUM 36–59 HIGH 60–100 Rules UK-CDD v4.2 · nothing chosen by hand Enhanced due diligence Fires on the band, not on a request. Trigger recorded. AUTOMATIC MLRO Can override the model. The reason is recorded. DECIDES

Feeds it

Client recordAnswers come from the record the practice already holds.One source
Coded rulesThe version in force is stored with the score, not applied backwards.Versioned
Weighted factorsGeography through to PEP exposure, each at the weight you set.Eight
Score and band
68 / 100 · medium-high
Rules UK-CDD v4.2 — nothing chosen by hand.Computed

Sets off

Enhanced due diligenceFires on the band, not on a request. The named trigger is recorded.Automatic
MLROCan override the model. The reason is recorded with the rating.Decides
Capability · 01

What is the score actually made of?

Eight factors, each scored on its own rules and each carrying its own weight. The answers are weighted, the engine is deterministic, and the preview updates as the questionnaire is completed — so the outcome is never a black box.

  • 18%
    Geographic

    Counterparties in higher-risk jurisdictions, measured as a share of invoiced turnover rather than a yes or no.

  • 14%
    Industry

    Sector risk from your own matrix — cash-intensive trades, freight, property and crypto rated against the rest of the book.

  • 12%
    Adverse media

    Screened continuously. A hit raises the score and opens a review task; it never quietly closes itself.

  • 12%
    Source of wealth

    Declared wealth weighed against what has actually been evidenced. Unevidenced portions keep the score up.

  • 12%
    Identity

    Verification strength across directors and beneficial owners. Chip-level checks with a biometric match pull the score down.

  • 12%
    Sanctions

    Screened daily against the lists your practice subscribes to. You hear from FigsFlow when something changes.

  • 10%
    Transaction behaviour

    Activity compared with what the engagement said to expect, so drift is caught at the point it happens.

  • 10%
    PEP exposure

    Domestic and foreign PEPs, family members and close associates. A confirmed match is recorded with the reason for continuing.

Weights total 100% and are set by your practice. The benchmark is the ACCA client risk tool’s 0 / 40 / 100 weighting — a starting point, not a fixed model.

Meridian Freight Holdings Ltd — UK-CDD v4.28 OF 8
0of 100 · computed LOW 0–35MEDIUM 36–59HIGH 60–100
Geographic42% of turnover in higher-risk jurisdictions18%17
IndustryFreight and logistics14%12
Adverse mediaOne unresolved hit, review open12%7
Source of wealthPartly evidenced12%9
IdentityChip-level, biometric match12%3
SanctionsNo match on subscribed lists12%8
Transaction behaviourAbove expected volume10%4
PEP exposureOne close associate, reason recorded10%8
Computed from the answersNo rating chosen by hand. No override applied.
IMG-03 to supply · 960 × 640 Eight factors with real weights showing Real weights, not rounded demo numbers — tidy round figures read as a mock-up on a module whose claim is that you can show the workings.
Meridian Freight Holdings Ltd — client rating11 SEP 2026
0of 100 · medium-high LOW 0–35MEDIUM 36–59HIGH 60–100
Low0–35 · standard due diligenceNot this client
Medium36–59 · shortened cadenceNot this client
Medium-high and high60–100 · enhanced due diligenceCurrent
Enhanced due diligence triggeredTrigger: geographic exposure above threshold · opened automatically 11 September 2026

Simplified due diligence cannot be selected until the permitting basis is recorded

IMG-04 to supply · 960 × 640 A high band with the enhanced due diligence trigger already fired The named trigger must be visible in the shot.
Capability · 02

What happens the moment the band lands?

The band is not a label applied after the fact. It decides which diligence path the client goes down, and the system enforces that relationship rather than trusting someone to remember it.

  • 0–35
    Low

    Standard due diligence, reviewed on the practice’s longest cycle. Simplified due diligence cannot be selected until the permitting basis is recorded.

  • 36–59
    Medium

    Standard due diligence with a shortened review cadence. Any single factor in the top band opens a review task on its own.

  • 60–100
    Medium-high and high

    Enhanced due diligence is driven by the band, not requested by a person. The named trigger is recorded alongside the rating, not just the outcome.

MLR 2017 regs 33 and 37 govern when enhanced due diligence applies and what it must include

Capability · 03

What happens when something changes?

The market has moved from an annual review to perpetual monitoring, and a rating that is only correct on the day it was made is not a control. A change in the underlying data re-opens the rating by itself.

  • Ownership

    A new beneficial owner appears on the register and the ownership factor is rescored.

  • Sanctions

    A sanctions designation lands overnight and the review task opens before anyone logs in.

  • Geographic

    A registered-address change at Companies House moves the geographic factor and the score with it.

  • Identity

    An expired document weakens the identity factor rather than quietly passing as verified.

Cadence by risk — the low-risk book does not consume the capacity the high-risk book needs

Review queue3 OPEN
Meridian Freight Holdings LtdRegistered address changed · rating re-openedRegistry change
Halyard Property SPV No. 4High band · review due in 9 daysDue soon
Ashcombe & Vane LLPLow band · last reviewed 4 months agoOn cadence
Rating re-opened automaticallyCompanies House change · nobody had to be logged in.
IMG-05 to supply · 960 × 640 Review queue with a registry-change alert The alert that re-opened a rating has to be the thing the eye lands on.
Rating history — Meridian Freight Holdings Ltd3 VERSIONS
Onboarding · 14 March 2023UK-CDD v3.0 · standard due diligence · signed by A. Shrestha41 · medium
Annual review · 2 April 2025UK-CDD v3.6 · standard due diligence · signed by R. Basnet54 · medium
Re-rating · 11 September 2026UK-CDD v4.2 · enhanced due diligence · signed by the MLRO68 · medium-high
Every version reconstructsTo the answers, the weights and the rules in force on the day — not to today’s settings applied backwards.

MLR 2017 reg 40 · five years from the end of the business relationship

IMG-06 to supply · 960 × 640 Three versions of one rating side by side Dates and the rule version in force on each.
Capability · 04

What does the file look like three years later?

Answered in versions. The rating as at onboarding, the annual review, the re-rating — and the rule version in force at each.

Each decision is snapshot at the point it was made, so a rating reconstructs to the data, the versions and the configuration in force when it was made, not to today’s settings applied backwards.

MLR 2017 reg 40 sets five years from the end of the business relationship for record keeping

Seen enough? Bring the client your team argued about.

A template you fill in, or a model that computes

Client risk assessment software is not a questionnaire with a rating box at the bottom. A template records what somebody decided. A model produces the decision, shows the arithmetic, and files the version of the rules that produced it.

Compare on
A spreadsheet or a form
A coded model68
The rating
SpreadsheetChosen at the end by whoever filled the form in.
Coded modelComputed from eight weighted answers.
The arithmetic
SpreadsheetNone. There is nothing to reconstruct.
Coded modelDeterministic, and visible as the questionnaire is completed.
An override
SpreadsheetIndistinguishable from the original answer.
Coded modelRecorded with its reason, alongside the computed rating.
The rules
SpreadsheetWhatever version happens to be in force today.
Coded modelThe version in force on the day, stored with the score.
What the file proves
SpreadsheetThat an assessment happened.
Coded modelWhat it concluded, and why.

Both are a record. Only one of them is a record of the reasoning.

WHO USES IT

What this looks like at your size

Pick the shape of your practice.

A supervisory visit is the first thing that will outgrow whoever handled the file, because it can ask about any client, on any day — not just while that person is still around.

Accounting team collaborating in a meeting
01 / 04 The person who did the work is on holiday
0:00 / 2:08 −2:08 remaining
WHAT YOU'LL SEE 0:00 / 2:08

PREVIEW CLOCK — INTERACTIVE DEMO

RUNTIME 2:08 CAPTIONS ON RECORDED IN THE PRODUCT

Not one person's memory Holiday, leaver, or just busy
The file answers it Not a phone call round the office
Same standard, every job Whoever did the work
Nothing to chase The evidence was already there
Firm-wide risk assessment

The same data, practice-wide

Client risk assessment software earns its place only if the client ratings roll up. The firm-wide risk assessment covers client base, products and services, geography, transactions and delivery channels, each with its summary, assessment and mitigating actions, and a signatory sign-off. What the client model learns feeds what the practice assesses.

Works with what you already run

Microsoft 365OutlookSharePointCompanies House
Firm-wide risk assessment — 412 clientsMLR 2017 REG 18
Client baseMedium
Products and servicesLow
GeographyHigh
TransactionsLow
Delivery channelsMedium
Each factor carriesSummary · assessment · mitigating actions — guided sub-considerations, not a blank box
Signatory sign-off recorded with the dateMLR 2017 reg 18 · MLRO confirmation required before publication

Built inside a working UK practice

Built inside working practices, not in a lab — by people who had returned their own work with review points on it.

Placeholder 0:48
Reel slot 1 Sole practitioner · the review gate
Placeholder 1:02
Reel slot 2 Small practice · handover as a record
Placeholder 0:55
Reel slot 3 Growing practice · multi-level review
Placeholder 1:14
Reel slot 4 Larger firm · consistency across offices
Figures being confirmed

What a risk assessment costs

Risk assessment sits inside the AML and client due diligence module. It is not a second tool with a second invoice. Identity and screening checks are credit-metered per check inside the subscription.

01Inside the subscription

Risk assessment and scoring sit inside the subscription, not alongside it.

02Credit-metered checks

Identity and screening checks are credit-metered per check.

03Not metered at all

The firm-wide risk assessment is not metered at all.

PRICING-BLOCK-01 to supply State plainly whether risk assessments are metered Most likely they are not, and saying so is itself a competitive answer. Per-check and per-licence figures are being confirmed before they go on this page — we would rather leave the number off than publish one that moves next quarter.
Across the platform

Everything a rating connects to

A rating does not sit on its own. These four touch it directly; the rest of the platform sits around them on the same client record.

Client onboarding
Companies House
Proposals
CRM and pipeline
Sanctions screening
Identity verification
E-signature
Client portal
Jobs and workflow
Time and billing
Practice dashboard
Reporting
HMRC deadlines
MTD Income Tax
Documents in SharePoint
Meetings and scheduling
API and webhooks
Client mobile app
Straight answers

What UK practices ask before they switch

Yes. The factors, their weightings and the band thresholds are configured to your practice’s documented risk assessment methodology. The defaults are a starting point, not a fixed model, and changes are recorded with the date and the person who made them.

Bring the client your team argued about

Pick the one nobody could agree on, and we will score it in front of you against your own factors and weightings. No scripted demo, no invented data.

That is what client risk assessment software is for — not recording the argument, ending it.