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Who did what, when
without anyone writing it down

FigsFlow is audit trail software for accountants that records itself. Every action across the client lifecycle — the quote, the letter, the check, the rating, the request, the approval, the invoice — carries who did it, what changed, when, and why, captured as the work happens rather than reconstructed afterwards.

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Trusted by the best

  • Taxule
  • Ledgian
  • Sterling Wells
  • UK Property Accountants
  • Property SPV

Read a client’s trail, end to end

Ninety seconds through one client from first quote to last invoice: every event in sequence, filterable by person, by module and by date. Nothing in it was typed by anyone as a note.

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VID-01 · film to supply

One client, first quote to last invoice.

Eighteen months later,
and nobody kept a log

The reviewer asks when the letter was signed, who approved the rating, and why the fee changed in March. The answer is in four places: somebody's sent items, a folder nobody has opened since, a spreadsheet with a version number in the filename, and the memory of a person who left in June. So you reconstruct it, and the reconstruction takes longer than the work did.

Practice manager reconstructing an audit trail

Somebody's sent items.

Engagement letter R. Basnet · sent items

A folder nobody has opened since.

Client folder Last opened 18 months ago

A spreadsheet with a version number in the filename.

fees-okafor-v4-FINAL.xlsx Version number in the filename

And the memory of a person who left in June.

Left in June Colleague who ran the file

Where it sits

The entries come from the work, not from a log

Nobody writes an audit trail. It accumulates because the work happens in the same place the record lives — the proposal, the letter, the AML check, the risk rating, the request, the approval, the invoice. Every one of those is an event, and every event lands on the same trail in sequence.

QuoteLetterCheck and ratingRequestsDeliveryInvoice— all on one trail, in order
SIX SOURCES WHAT COMES OFF IT Quote Proposal issued STEP 01 Letter Signed and dated STEP 02 Check and rating AML and risk STEP 03 Requests Records received STEP 04 Delivery Review and sign-off STEP 05 Invoice Raised and paid STEP 06 The audit trail APPEND ONLY 14 Mar 14:02 Proposal sent PMS 18 Mar 11:07 Letter signed E-SIGN 18 Mar 11:22 AML check run AML 22 Apr 10:31 Invoice raised PAYMENT No manual entries · nothing removed The client record Every event sits against the party it belongs to. IN ORDER Review and export Read the trail as it stands, with nothing to rebuild first. NO REBUILD

Six sources

QuoteProposal issued — the figure and the date it went out.Step 01
LetterSigned and dated, with the certificate against the record.Step 02
Check and ratingAML and risk, recorded where the work happened.Step 03
RequestsRecords received, timed as they arrived.Step 04
DeliveryReview and sign-off, named and dated.Step 05
InvoiceRaised and paid, on the same trail as the rest.Step 06

One trail

The audit trailEvery event, in the order it happened, against the client it belongs to. No manual entries, nothing removed.
14 Mar 14:02 Proposal sent PMS
18 Mar 11:07 Letter signed E-sign
18 Mar 11:22 AML check run AML
22 Apr 10:31 Invoice raised Payment
Append only

What comes off it

The client recordEvery event sits against the party it belongs to.In order
Review and exportRead the trail as it stands, with nothing to rebuild first.No rebuild

Capability · 01

Four things every event carries

Who, what, when and why. The person, the change, the timestamp, and the reason where a reason was required — an override, an approval, a deviation from a computed rating. Audit trail software for accountants that records the first three and not the fourth answers half the question a reviewer actually asks.

Choose an event to see its four fields.

Three events, expandedEVT-40912
Who
A. ShresthaPartner · authority to override
What
Risk rating Medium → LowComputed rating was Medium
When
19 March 2026, 08:48Recorded at the moment of the change
Why
Reason required — deviation from computed rating“Source of funds verified against three years of filed accounts; no adverse media. Rating reduced with partner approval.”

Capability · 02

Readable. Not editable

Append-only. There is no administrator who can quietly amend an entry, which is the property that makes a trail worth anything at all. A correction is a new event that references the old one, so the record shows both what was thought and what was corrected.

Most systems that claim an audit trail have an admin role that can edit it. Stating plainly that yours cannot is a stronger claim than any feature list, and it is checkable. Try it.

Append-only · no admin override1 event

EVT-38104 · original · retained

S. Gurung recorded fee £3,850.00 — 14 March 2026, 14:02

Capability · 03

The same trail answers four different questions

A file reviewer asks whether the work was done in the right order. A supervisor asks whether the due diligence preceded the engagement. A professional indemnity insurer asks what was known and when. A client asks why the fee changed. One record, four readings, no reconstruction for any of them.

Reading as
6 of 1,284 events

“Was the work done in the right order?”

Capability · 04

What eighteen months looks like

A client relationship from first contact to current position, in one continuous sequence, with retention running to the period your supervisor requires rather than to whenever somebody archived the folder. The point is not that it is long. The point is that there are no gaps in it.

MLR 2017 reg 40 sets five years from the end of the relationship for AML records. Other records follow other periods, and UK GDPR storage limitation cuts against keeping anything indefinitely.

Okafor Ltd · 18 months0 events · 0 gaps
APR 2025JAN 2026SEP 2026

Scroll the chart sideways for all eighteen months

Month

March 2026

Events

93

Longest quiet period

11 days

Retention

Per obligation

Seen enough? Bring a file your last review picked up on.

Book a demo

A folder and a good memory, or one continuous record

Most practices already have an audit trail. It is distributed across inboxes, folders, file names and people, and it only assembles when somebody spends a day assembling it. Audit trail software for accountants is the difference between having the evidence and being able to produce it.

Reconstructed after the fact

  • Sent items
  • A folder with version numbers in the filenames
  • A spreadsheet
  • Somebody’s recollection
  • Assembled under time pressure, on the day a reviewer asks
Recorded as it happens
  1. One sequence
  2. Four fields per event
  3. Append-only
  4. Filterable
  5. Already complete before anybody asks for it

WHO USES IT

What this looks like at your size

Pick the shape of your practice.

A supervisory visit is the first thing that will outgrow whoever handled the file, because it can ask about any client, on any day — not just while that person is still around.

Accounting team collaborating in a meeting
01 / 04 The person who did the work is on holiday
0:00 / 2:08 −2:08 remaining
WHAT YOU'LL SEE 0:00 / 2:08

PREVIEW CLOCK — INTERACTIVE DEMO

RUNTIME 2:08 CAPTIONS ON RECORDED IN THE PRODUCT

Not one person's memory Holiday, leaver, or just busy
The file answers it Not a phone call round the office
Same standard, every job Whoever did the work
Nothing to chase The evidence was already there
Where it comes from

Where the entries come from

Every module writes to the same trail. Documents stay in your own SharePoint tenancy and the trail holds the references, not the files — so the record of what happened survives independently of where the documents live.

AML and due diligence
Risk assessment
E-signature
Documents
Jobs and deadlines
The same trail Append only

Ridgeline Foods Ltd

CT600 · 2026

  • Engagement letter signed09:14
  • Risk rating overridden11:02
  • Reviewer sign-offOutstanding

Files stay in your SharePoint · the trail keeps the reference

Your tenancy at both ends. The documents start in the systems you already run and stay there — what the trail records is that they were requested, received, signed and reviewed.

Documents in your SharePoint

One trail per client

No module keeps a private log. An entry is written once, by the module that did the work, and nobody edits it afterwards.

Built inside a working UK practice

Built inside working practices, not in a lab — by people who had returned their own work with review points on it.

Placeholder 0:48
Reel slot 1 Sole practitioner · the review gate
Placeholder 1:02
Reel slot 2 Small practice · handover as a record
Placeholder 0:55
Reel slot 3 Growing practice · multi-level review
Placeholder 1:14
Reel slot 4 Larger firm · consistency across offices

What it costs

Included.

There is no version of FigsFlow without it.

Pricing →

Across the platform

Everything an audit trail connects to

An audit trail does not sit on its own. These four write to it directly; the rest of the platform sits around them on the same client record.

Client onboarding
Companies House
Proposals
Engagement letters
CRM and pipeline
Sanctions screening
Identity verification
Client portal
Forms and requests
Time and billing
Practice dashboard
Reporting
Jobs and workflow
Workflow templates
HMRC deadlines
MTD Income Tax
Meetings and scheduling
API and webhooks

Questions a reviewer will ask

Can anyone edit or delete an entry?
No. The trail is append-only and there is no administrator override. A correction is a new event that references the original, so both remain visible.
Do we have to turn it on?
No. It is not a feature you enable; it is how the work is recorded. There is no version of FigsFlow without it.
How long is it kept?
To the retention period your obligations require — for AML records, five years from the end of the relationship under MLR 2017 reg 40 — with a legal hold where one applies. Not indefinitely; UK GDPR storage limitation applies.
Is viewing a record itself logged?
ANSWER-ACCESS-LOGGING · blockingAnswer precisely. Firms with sensitive client bases ask this and a vague answer reads as a no.
Can we export it?
Yes — as a package a reviewer or insurer can read, covering one client’s record, the decisions, the evidence references and the action log.
Does an audit trail make us compliant?
No. It evidences what you did. Whether what you did was right is a matter for your procedures and your supervisor — FigsFlow evidences, it does not advise.

Bring a file your last review picked up on

No scripted demo. Bring the file that came back with a question on it, and we will show you what the same client looks like in audit trail software for accountants — in sequence, with the four fields on every event, and nothing reconstructed.

Want the decisions behind the entries? Risk assessment