Skip to main content
Contact usGet Started

Contact · United Kingdom

Talk to a real person about your practice.

Call, email, or send the form below. You will be answered by someone who has worked in a practice — not a sales rep reading a script.

Monday to Friday, UK working hours · Finsbury Circus, London

Where to start

Four routes in. Pick the one that matches what you actually need.

Choosing correctly here saves a round trip. Each route reaches a different team, and the wrong one usually costs you a day.

Most enquiries start here

Sales and pricing

Licences, rollout and what it actually costs for a firm your size. If you are moving off another proposal tool, tell us which one and we will be straight with you about what the migration involves.

Best if you are building a case for the partners

Book a 30-minute demo

Product support

Already using FigsFlow. The Support Centre reaches the team who can act on it — faster than this page.

Open the Support Centre

Partnerships

Networks, franchises, professional bodies and software partners who want to refer member firms.

Email the team

Everything else

Press, careers, billing queries, or anything that does not sit neatly in the three routes above. We will point it in the right direction.

Use the enquiry form

Not ready to talk to anyone yet?

Perfectly reasonable. Start the 30-day free trial and put your own awkward client through it before you speak to us. No card, and nobody will ring you about it.

What happens next

Four steps, and none of them are a nurture sequence.

Most software contact forms disappear into a marketing platform. Here is what actually happens to yours.

1

You send it

The enquiry type you pick decides which inbox it lands in. That is the only thing the form is doing.

2

A person reads it

Not an auto-responder assigning you an intent score. Someone on the UK team reads what you wrote.

3

It reaches the right team

Pricing questions go to the people who set pricing. Technical questions go to the people who built it.

4

We reply by email

With an answer, not a request to book a call first. If it genuinely needs a conversation, we will say why.

London

Salisbury House

29 Finsbury Circus, London EC2M 7AQ

When we are at our desks

Monday to Friday, UK working hours

Visiting

By appointment — arrange a time first

Send it here

One form. No gated download on the other side.

The firm size and enquiry type fields exist so the right person answers you first time. Everything else is optional and we will not chase you for it.

Your details are used to answer this enquiry and nothing else. See the Privacy Policy for how we handle personal data under UK GDPR.

Straight answer

The things people ask before they send anything.

We would rather answer these here than have you find out in month two.

“Will I be put into a sales sequence?”

No. You get a reply from a person. Ask us to stop emailing and that is the end of it.

Do I have to talk to sales to try it?

No. Start the 30-day free trial and form your own view first. Contact us when you want a guided walkthrough, or not at all.

Will the templates suit my professional body?

Proposal and engagement letter templates are written to align with ACCA, ICAEW, CIOT, ATT, AAT and CIMA requirements. If your firm has its own house wording or additional schedules, those are built in during setup rather than bolted on afterwards.

Can you help us move from another tool?

Yes. Tell us what you use now, roughly how many clients you have and how many service lines, and we will walk through what a move would actually involve — including the parts that are tedious.

Is the London address a real office?

Yes, at Finsbury Circus in the City of London, five minutes from Moorgate and Liverpool Street. Visits are by appointment so we can make sure the right person is in.

What do you do with what I submit?

We use it to answer you. Our Privacy Policy sets out how personal data is stored and handled under UK GDPR, and you can ask us to delete your enquiry at any point.

My question does not fit any of your categories.

Send it anyway. Describe what you are trying to work out and we will either answer it or tell you plainly that it is not something FigsFlow does.

Find us

Five minutes from Moorgate.

Salisbury House sits on the north side of Finsbury Circus, in the City. Email or call ahead and we will make sure the right person is in the building.

Moorgate — 6 min

Liverpool Street — 7 min

Elizabeth line

Open in Google Maps

Verified, not asserted

Every number here is published somewhere you can check.

We would rather show you four things you can verify than a wall of logos you cannot.

5.0

Average rating on G2

As published on figsflow.com

4.9

Trustindex, from 35 reviews

Rated Excellent

Platinum

ACCA Approved Employer

Trainee Development

EC2M 7AQ

Registered office, City of London

England and Wales

Ready when you are

Bring your messiest client to the demo.

Thirty minutes with someone who has worked in a practice, not a script. The more awkward the example you bring, the more useful it is for both of us.

No credit card required

30-minute tailored session

Built inside working UK practices

Before you go

Answers you might not need to ask us for

Pricing

What each plan includes and what it costs, before you speak to anyone.

See pricing

Templates library

Proposal and engagement letter templates you can read before committing.

Browse templates

Support Centre

Help documentation, onboarding guides and how the product actually behaves.

Open Support Centre