For a practice of one
Every role is your role. The admin ones can run themselves.
FigsFlow is practice management software for sole practitioners. Pricing, proposals, engagement letters, AML checks, deadline tracking and client chasing all run from one client record — so a practice of one can run like a practice of three, without hiring one.
Proposals, engagement letters, AML and client chasing that happen without you — so the hours you work are the hours you bill.
Set up in an afternoon. Cancel whenever.
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Built inside working practices, by people who had to run them.
While you were out · sample—
- Proposal accepted by Harrow Dental Ltd
- Engagement letter assembled and sent
- AML check run, evidence on the record
- Records chased — second reminder, not by you
None of it in your working day.
Overview
A practice of one, without the evening admin
Three minutes. The parts you currently do yourself, doing themselves.
Transcript
It is twenty past eight on a Tuesday and this is the proposal, because the day went on the work that was already sold. Here is the same proposal a fortnight later: the services came off a price list set once, so it was out in under a minute and nobody worked out a fee at nine at night. The engagement letter behind it assembled itself from what the client accepted. The bank statements arrived because the request chased itself three times, and the client uploaded them from their phone on a Saturday. Nothing on this record was typed twice, and none of it happened in an evening.
Platform · Sole practitioners
Click through the platform a practice of one actually runs on
No sales call, and no implementation. One person, no administrator, and nothing below needs one.
CRM and pipeline
Static previewEvery enquiry, and what you promised it
Onboarding suite
Static previewPriced, proposed, signed — without you in the middle
Pricing and quoting
Static previewA fee you don't have to work out again
Proposals
Static previewOut this afternoon, not this weekend
Engagement letters
Static previewWritten once, reused properly
AML and client due diligence
Static previewYour checks, evidenced, in one place
Compliance calendar
Static previewEvery date for every client, chased for you
Companies House tracking
Static previewVerification status per director and PSC
Audit trail and evidence
Static previewA file you can show, without keeping one
Jobs and workflow
Static previewWhat's on, and what's next
Service templates
Static previewYour way of doing it, saved once
Your daily list
Static previewThe one screen that decides your morning
Timesheets
Static previewHours against the job, not against memory
Follow-ups and chasing
Static previewNothing waiting on you remembering
Client portal
Static previewSomewhere for clients to put things
Information requests
Static previewAsked once, chased three times, by itself
Email hub
Static previewClient threads on the client record
Forms
Static previewAnswers you can use straight away
Client surveys
Static previewAsk while they still remember
Microsoft 365 and Outlook
Static previewYour inbox stays your inbox
SharePoint documents
Static previewFiles stay in your own storage
Xero and QuickBooks Online
Static previewThe bookkeeping carries on
Payments
Static previewPaid on a link, not on a reminder
Open API and webhooks
Static previewYour data, yours to take
Capacity planning
Static previewWhat you've actually committed to
Realisation and WIP
Static previewWhat each client really earns you
Practice dashboards
Static previewYour numbers, without building them
All of it, for one person, on one subscription.
Start free trialJust you? You and a part-time bookkeeper? A subcontractor who appears in January? You’re in the right place.
Two to ten people? See small practicesThe problem
Which of your hours are you actually getting paid for?
A sole practitioner has roughly two thousand sellable hours in a year. The ones that go missing rarely go to client work — they go to the proposal written at nine at night, the letter copied from the last one, and the third email chasing the same bank statements. None of it is billable, and all of it is your time.
The proposal gets written after dinner, because the day was full of the work you already sold.
The engagement letter is copied from the last one that looked roughly similar. Usually you remember to change the fee.
And the bank statements are the third email now. Polite, then slightly less polite, then the phone call you were hoping to avoid. That is forty minutes for a client who will not see a line for it on the invoice, because there is not one.
This is the part of running a practice alone that nobody quotes a price for, and it is the part that costs most.
Against roughly 2,000 sellable hours in a year:
- The proposal written at nine at night
- The letter copied from the last one
- The third email chasing the same statements
Six hours a week is the default on the calculator below — change it there to your own figure and this number moves with it.
How FigsFlow works
One record, and nothing typed twice
Everything about a client lives on one record from the first enquiry to the paid invoice. The proposal becomes the engagement letter, the signed letter creates the work, the finished work raises the invoice. There is no second system to copy anything into, because there is no second system.
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An enquiry arrives and becomes a record.
With a next step attached, so it does not go quiet.
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A proposal goes out at a price you set once.
Not one you work out again at nine at night.
-
The engagement letter assembles itself
from what the client accepted.
-
AML runs before you send it.
Checks, risk, evidence — on the record, ready if anyone ever asks.
It runs and evidences the process. You are your own MLRO, and the decisions stay yours. -
Signing creates the work and loads the dates.
Year end, VAT, confirmation statement, self assessment.
-
Finishing it raises the invoice,
and the payment link goes with it.
Six steps. None of them your evening.
Start free trialBefore and after
What changes when it’s one record
Your Excel working papers and your Outlook stay put. This is about everything currently held together by you.
| Situation | How it works now | On one record |
|---|---|---|
| The proposal | Written after dinner | Out the same afternoon |
| The letter | Last year’s, edited | Assembled from what they accepted |
| Chasing | You, three times | Automatic, and logged |
| Deadlines | A spreadsheet you maintain | Tracked per client, chased on their own |
| AML evidence | A folder, and some hope | On the record, with the audit trail |
| Getting paid | A reminder you have to send | A link that goes with the invoice |
Staying put: your Excel working papers, your Outlook, your ledger software and your own document storage.
Connected, not replaced
It sits on top of what you already run
FigsFlow connects to what a small practice already has rather than replacing it. Mail stays in Outlook, documents stay in your own SharePoint or OneDrive, and the ledger stays in Xero or QuickBooks Online. You are adding the layer that was missing, not migrating the ones that work.
The layer you're adding
FigsFlow
The work, the deadlines, the client record
Hover one of your tools below to see what stays where.
Staying exactly where it is
Microsoft 365
Outlook
SharePoint
Xero
QuickBooks Online
Stripe
Proof
Sole practitioners already running on FigsFlow
Four short clips, filmed at their own desks. One question each.
FigsFlow was built inside working practices, by people who had to run them. Several of the things on this page exist because one of them was doing their own admin at eleven at night.
One person, same as you, three months ago.
Start free trialPricing
What it costs for a practice of one
FigsFlow starts at £19 per user per month on the Solo tier. For a practice of one that is £19 a month, with no setup fee and no minimum term beyond the one you choose.
£19per user, per month
One person, one subscription, every module in the explorer above.
- No setup fee
- No minimum term beyond the one you choose
- Your clients use the portal free
Live now
- Pricing, proposals and engagement letters
- AML and client due diligence
- Compliance calendar and follow-ups
- Jobs, service templates and timesheets
- Client portal and information requests
- Invoicing, payments and payment links
- Xero and QuickBooks Online sync
Coming — not live
- AI-assisted proposal assembly · phase 2
- Native mobile enhancements · phase 2
- In-portal calls · phase 3
Your numbers
What are the unbilled hours worth?
Every hour spent writing a proposal, copying a letter or chasing a client is an hour you could have billed and did not. Put your own rate and your own admin hours in, and the page works out what a year of it comes to.
FigsFlow for one person: a year — £19 × 12 months
This is a model based on the figures you entered. It is an illustration of current cost, not a projection of savings, and it is not advice.
How this is calculated
What the current position costs = your hourly rate × hours a week × 46 working weeks
£85 × 6 hrs × 46 weeks = £23,460
Nothing else is in the model, and no assumption is made about how much of it FigsFlow gets back.
That is a fortnight of billable work, every year.
Getting started
What to set up on day one
Three things, and none of them take long: your engagement letter template, your services with their prices, and your client list. That is enough to run a practice on. Everything else — surveys, dashboards, capacity — can wait until you have used the rest on real work.
Day one
0 of 3 ticked
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Start from the standard clause set, change what you need, save it.
This is the one that pays for itself fastest -
So a proposal becomes a selection rather than a calculation.
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Import the list, load the obligations landing in the next quarter.
This is an afternoon, not a project. If it is taking longer than that, something is wrong and it is worth a conversation rather than a workaround.
Case studies
The longer version
Two practitioners, in their own words, including what they were sceptical about.
She stopped doing Sunday admin. That is the whole outcome.
Ruth Ellery · Ellery AccountingShrewsbury · confirmed by the practitioner, May 2026
What they were sceptical about“I thought it would be too much system for one person.” Turning on three things and ignoring the rest for two months is what changed her mind.
He has not personally chased a bank statement since March.
Martin Rae · Rae AccountancyPerth · confirmed by the practitioner, March 2026
What they were sceptical about“I did not want another subscription.” He worked out what one lost evening a week was worth before he signed up, not after.
Resources
Useful either way
Whether you try FigsFlow or not, these are worth having.
Pricing your services
How to set a fee once instead of working it out each time. The most requested thing at this size and the least written about.
Engagement letter template
A standard letter structure for a sole practice. Genuinely useful on paper.
The sole practitioner’s deadline calendar
Every obligation a one-person practice tracks in a year, on one page.
AML for a practice of one
What a CDD file needs when you are your own MLRO.
Not live. Awaiting review and date stamp by a qualified adviser. Following it does not make a practitioner compliant, and it is not advice.
Not ready? Take the deadline calendar and come back.
Download the calendarFAQ
Questions sole practitioners ask
Do I need practice management software if I work on my own?
Not necessarily — plenty of sole practitioners run perfectly well on templates and a spreadsheet. It becomes worth it at the point where the admin around the work is taking hours you could bill, or where chasing clients has become the least pleasant part of the week. If neither of those is true yet, it probably is not yet.
How long does setup take for a practice of one?
An afternoon for the essentials: your engagement letter template, your services and prices, and your client list. We will not put a date on the whole thing because it depends on how tidy your existing records are, but there is no implementation process to schedule.
Does FigsFlow file my clients’ MTD quarterly updates?
No. FigsFlow tracks when each update is due, chases the records you need to prepare it, and holds the evidence that it was dealt with. The submission itself happens in your MTD software. FigsFlow runs the practice; your tax and ledger software do the filing.
Can I run AML checks on my own clients through it?
Yes — the CDD workflow, the risk assessment, the screening results and the audit trail all sit on the client record. What it does not do is make the judgement. As a sole practitioner you are your own MLRO, and the decisions, including anything referred, remain yours.
What does it cost for a practice of one?
£19 a month. Full pricing is here →
Is this going to be too much system for one person?
It is a fair question and the honest answer is that it depends how you set it up. Turn on your letter template, your prices and your client dates and it is a small tool that does a few things well. Turn on capacity planning and dashboards on day one and it will feel like a lot. Start with the three things on this page and add the rest only when you miss them.
What happens when I take on my first employee?
The record model is the same — what changes is that you start assigning work rather than just doing it, and templates go from convenient to necessary. Practice management for small practices →
No question matches that. Ask us and we’ll answer it here.
Your evenings are the whole business case.
Start free trial — no card required