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Adding practice management · Canada

You have the ledger. This is everything around it.

Accounting software closes the books. It was never built to price the work, produce the engagement letter, run the client identification check, chase the missing records or tell you which job is late. FigsFlow is the layer that does — beside your ledger, never in place of it.

G2 reviewsVerified reviews

Where FigsFlow sitsYour stack
Your clientsPortal, forms, approvals, signatures
Client-facing
FigsFlowThe practice layer you are adding
Added
ProposalsEngagement lettersPricingJobsFINTRAC checksCRA deadlinesTime and billing
Your ledger and documentsBookkeeping, trial balance, your SharePoint
Untouched

Illustrative. FigsFlow runs the firm; it does not do the books and it does not file on your behalf.

Trusted by the best

  • Taxule
  • Ledgian
  • Sterling Wells
  • UK Property Accountants
  • Property SPV

The gap

Your ledger was never asked to run the firm.

It is very good at the thing it was built for. Everything on the right is what happens around it — and in most Canadian firms it lands in a spreadsheet, an inbox, or somebody’s memory.

Your accounting software handles

Already solved
  • Bank feeds and reconciliation
  • Trial balance and year-end working papers
  • GST/HST and payroll filings
  • The client’s books, client by client

And then there is everything else

Currently: a spreadsheet, an inbox, or a memory
  • What this client should be charged this year, and when the fee last movedPricing
  • Whether the engagement letter was signed, by whom, and against which clause setEngagement letters
  • Whether client identification was completed, and when the risk rating is due for reviewFINTRAC
  • Who is doing the T2, whether it has started, and what is blocking itJobs and workflow
  • Which records are still outstanding, and who chased the client lastClient requests
  • How much time has gone in against the fee, before it is too late to say anythingTime and billing
  • What the firm is carrying this month, and who has nothing left to giveCapacity

None of that belongs in the ledger. It belongs in a practice layer that knows the same clients, sits beside the books and leaves them alone.

The real system

Right now, the practice management system is a person.

In most firms the whole thing sits in one head. Who owes what. Which letter was signed. Which job has not started. Which fee has not moved in four years. It works — until that person takes leave, or the book doubles, or they would like their evenings back.

  • The handover is a conversation — nothing is written anywhere a colleague could pick it up on a Monday.
  • Capacity is a feeling, not a number — you know the firm is full, but you cannot show a partner where.
  • Compliance evidence gets reconstructed — assembled after the fact rather than captured while the work happened.
  • Fees drift quietly — nobody reprices a client whose work still goes out on time.

FigsFlow does not replace that judgement, and it is not meant to. It writes it down, so the firm can finally see what one person has been carrying.

A partner and a practice manager at a Canadian accounting firm working through the week’s jobs together beside an office window
Out of one head, into the firmThe same judgement, visible to everyone who needs it on the day they need it.

The boundary

It sits beside your stack. It does not try to take it over.

Three lines FigsFlow will not cross, written down here so you can hold us to them on the demo.

It holds the client. Your ledger holds the books.

FigsFlow knows who the client is, what was agreed, what is owed and which job is running. Transactions, trial balance and year-end stay in your accounting software. Neither one is asked to be the other.

No second set of books

Documents stay in your SharePoint.

FigsFlow points at the folder structure your firm already uses rather than copying files into a second store, so your permissions, retention policy and backups carry on untouched.

Nothing duplicated

Nothing is filed on your behalf.

FigsFlow drafts, records and evidences the work — identity checks, risk ratings, decisions, the audit trail. Filing with the CRA, reporting to FINTRAC and the professional judgement behind both stay with your firm.

Your judgement, your signature

Which connections are live for Canadian firms is listed on the integrations page rather than promised here. If a connection you need is not there yet, say so on the demo and we will tell you straight.

See Canadian integrations

Start small

You do not have to replace anything to begin.

Adding practice management is not a migration. Pick the one thing that is costing your firm most this year and run it properly; the rest can wait until it earns its place.

If fees are the problem

Start with pricing and proposalsGet every quote priced the same way, in CAD, and see what the work should have been worth.

If evidence is the problem

Start with onboarding and FINTRACCapture identity checks and risk ratings while the client is being taken on, not afterwards.

If nothing is visible

Start with jobs and deadlinesPut every job and filing date on one board, so the firm stops running on somebody’s memory.

What firms ask before they add it

Does FigsFlow replace our accounting software?

No. FigsFlow runs the firm — proposals, pricing, engagement letters, jobs, client identification, deadlines and time — while your accounting software keeps doing the books. Neither one is asked to do the other's job, and there is no second set of books.

Do we have to take the whole platform?

No. Start with the module that is costing your firm most this year. Every module shares the same client record, so adding another later is a setting rather than a second setup.

Where do our documents end up?

In your SharePoint, where they already are. FigsFlow points at the folder structure your firm uses rather than copying files into a second store, so permissions, retention and backups are unaffected.

Can we keep the proposal tool we already pay for?

You can. Most firms stop paying for a separate one once proposals, pricing and engagement letters run off the same client record, but nothing forces that on day one. Keep both while you decide.

Does it connect to the accounting software we run?

Which connections are live for Canadian firms is set out on the integrations page rather than promised on a solutions page. If the one your firm needs is not there yet, ask on the demo and you will get a straight answer rather than a roadmap.

Who is responsible for the FINTRAC side?

Your compliance officer does. FigsFlow records the identity checks, risk ratings, decisions and dates so the evidence exists when it is asked for. It does not file reports with FINTRAC, does not file with the CRA, and does not make a firm compliant.

Start here

Bring one client and the stack you already run.

We will put that client through the practice layer on the call — priced, lettered, onboarded and scheduled — without touching a single thing in your ledger.

No change to your ledgerDocuments stay in SharePointPricing in CAD

See it run on your own practice.

Screen-shared, using your services, your client mix and your deadlines. You will see where FigsFlow fits, and where it does not.

Design previews, not a shipped build — we will tell you on the call what is live today.

9:41
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Letter of representationDue 30/09Due
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Upload bank statementsVAT Q3 · due todayDue
Sign engagement letterOnboarding · due 05/09Sign
Approve VAT returnQ2 · due 07/09Review
Confirm payroll changesAugust · doneClosed
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9:41
Client portalRidgeline Foods Ltd
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Annual accountsYear end 31/03/2026Live
VAT returnsQuarterly · next 07/10Filed
PayrollMonthly · 14 employeesCurrent
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Amara · ManagerUsually replies within a day
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Bank statement — AugUploaded by camera · 2 MBSynced
Sales ledger Q3Shared by AmaraNew
Accounts 2025Signed 14/06/2025Final
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This job
Re: VAT Q3Amara · 2 hours agoNew
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VAT Q3 filing07/10/2026 · 15 daysSoon
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