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E-signature · Canada

E-signature for accountants, with every signature evidenced on the client record

Send one engagement letter or four hundred. Each signatory gets their own link, signs on a phone with no account to create, and in the order you set. The firm countersigns where your approvals require it, and the signed copy, the signing certificate and the full trail file themselves to the client record.

Launch offer to February 28, 2027 · free, no card · see the plans ↓

Built inside working firms, for Canadian CPA practices from sole practitioners to multi-office firms.

1
Link per signatory, no account to create
3
Pieces of evidence filed: copy, certificate, trail
0
Signatures metered, on any plan
app.figsflow.com/signing · sample data
Lakeshore Joinery Ltd.Engagement letter v3 · two directors, firm countersignsSent
A. Whitfield · directorOwn link · signs first
M. Okafor · directorOwn link · notified separately
R. Kaur · partnerCountersigns once both directors have signed
Director
Director
Firm
Sent Tuesday 14:06 · one of 42 that morning

Illustrative example. The company, the people and the times are fictional.

Happy on FigsFlow

  • Taxule
  • Ledgian
  • Sterling Wells
  • UK Property Accountants
  • Crane & Partners
  • Property SPV

See it work

Watch one letter get signed.

Send the letter, sign it on a phone and watch it land back on the client record, with the certificate and the trail beside it.

  • Own link per signatory
  • Signed on a phone
  • Certificate and trail
  • Filed to the record
app.figsflow.com/letters · e-signature walkthrough

Where signing goes wrong

Nobody decides to leave a letter unsigned. It happens because signing sits outside the letter.

A PDF, an inbox and a photograph of page four. Here is what that costs.

Fixed by signing inside the letter0 of 6

Open any card to see its fix, or switch them all at once.

01Photo of a pageSigned in the browser

“Sorry, phone camera!”

The client prints it, signs it and photographs page four at an angle. You cannot file it, or prove when it was signed.

The fix. The client signs the letter itself, in a browser, on any phone.

02Chased by handChased on a schedule

Two polite chases, from two different inboxes.

Nobody knows who chased last, so the client gets three emails or none.

The fix. Reminders go out on a schedule, in your firm’s name, and stop on signature.

03Half signedEvery signatory

One director signed. The other never saw it.

The letter was forwarded once, and the work started on half a signature.

The fix. Each signatory is notified separately, and the letter completes only when all have signed.

04Exported, uploadedSigned in place

Export, upload, drag the boxes on, download.

The signing tool knows nothing about the letter, the signatories or the work that should now start.

The fix. Signing happens inside the letter, with signatories from the client record.

05Lost PDFFiled itself

The signed copy is in someone’s Downloads folder.

It was saved “somewhere sensible”. Nobody agrees where.

The fix. The signed copy files itself to the client record and your own SharePoint.

06No evidenceEvidence on file

“When was it signed, and by whom?”

At file review, the answer is an email thread and a best guess.

The fix. Certificate, timestamps and the IP record are held with the signed copy.

How e-signature should work

Sent once. Signed in order. Filed without anyone touching it.

One joinery company, two directors and a partner countersignature, start to finish.

  1. Tuesday 14:06

    Each signatory gets their own link, sent in your firm’s name.

  2. Wednesday 09:12

    No app and no account. Opened from the email, read and signed.

  3. Wednesday 11:02

    The letter completes only when every client signatory has signed.

  4. Wednesday 11:20

    The certificate is issued, the signed copy files itself, and the first job opens.

Lakeshore Joinery Ltd.Engagement letter v3 · three signaturesSent
A. Whitfield · directorOwn link · signs firstSent
M. Okafor · directorOwn link · notified separatelySent
R. Kaur · partnerCountersigns after both directorsQueued

Sample client. Reminders are scheduled from the moment it is sent.

Opened from the emailA phone browser · no account created09:12
A. Whitfield · directorSigned · time and IP recordedSigned
M. Okafor · directorReminder due tomorrow, in your firm’s nameWaiting
A. Whitfield · directorSigned 09:14Signed
M. Okafor · directorSigned 11:02 · outstanding reminders cancelledSigned
R. Kaur · partnerCountersignature requestedYour turn
Completed and sealed · 11:20Three signatures, in the order set
Signing certificateTimestamps and IP record, per signatoryIssued
Signed copyClient record and your SharePointFiled
T2 year-end · Lakeshore JoineryFirst job opens from the signed letterOpen

The signing record

Every signature carries its own evidence. Nobody has to assemble it later.

Who signed, in what order, when, and from where, held with the signed copy on the client record. What gets signed, and when it is released, is set on the engagement letter; this is how it gets signed.

Try it · sign the next one
Lakeshore Joinery Ltd.In order
A. Whitfield signsDirector 1
The next signatory is notified in turnNothing signed yet
01

Every signatory, in the order you set

Directors sign first, the firm countersigns last. Each person is notified separately, and the letter completes only when everyone has signed.

  • ✓The letter as signedv3
  • ✓Not the current templatePinned
  • ✓Client record and SharePointFiled
02

The evidence, in one place

The signed document, a signing certificate, timestamps for every action and the IP record, stored together in the form you will want if anyone asks.

Try it · approve it
Engagement letterLakeshore Joinery Ltd.Status Draft
Step 0 of 2
Approved · sent to clientApproved by: R. Kaur, partner
03

A partner approves first

On the Team and Practice plans, a letter can be routed for approval before it reaches the client. Who approved, and when, stays on the record.

04

Signed means pinned

The signed version is the one on file. A later change is a new document, signed separately and linked to the original.

05

Signatures on both sides

The client signs electronically and the firm countersigns where your approvals require it. E-signatures are not metered on any plan.

06

Every action recorded

Sent, opened, signed and countersigned, each with its time. When someone asks you to evidence the engagement, the answer is already on file.

4.6 / 5
88 reviews

Not a lack of clients. A letter that went out, and never came back signed.

On a phone

Signed on a phone, with no account to create.

The letter opens in a browser from the email. It works one-handed on the bus, which is where a surprising number of engagement letters actually get signed.

  • No app to install, just a browser link, opened once.
  • No account to create, so no password, no reset email and no support call.
See the client portal
figsflow.com · secure signing linkPhone browser
Letter of engagement · Lakeshore Joinery Ltd.Harbourview CPA · 6 pages, read in the browserv3
A. Whitfield · directorOpened from the email · no account createdOpened
Sign here · page 6Signature fields highlighted in the viewerAgree and sign
Then filedSigned copy and certificate to the client recordAutomatic
Accounts the client had to create0
Illustrative · your firm’s name and branding on what the client sees
Annual re-engagement · 412 lettersOne board
251Signed99Opened62Not opened
Lakeshore Joinery Ltd.Two signatories · both signedSigned
Redhill Dental Professional Corp.Opened Tuesday 09:12Opened
Varley & SonsReminder due tomorrowNot opened
Every letter carries its own terms and its own signatories

Bulk send

Four hundred letters, one board to watch.

Select the clients, pick the template, and every letter goes out with its own terms and signatories. You watch them come back on one board, not in four hundred email threads.

  • Signed, opened and not opened at a glance, and each one opens to its own trail.
  • Made for annual re-engagement before busy season, for the whole book in one send.
See engagement letters

Reminders

It chases, so nobody has to.

On a schedule you set, in your firm’s name, until it is signed or you stop it. The reminders are polite, they stop the moment the signature arrives, and every one is on the record.

  • Sent from your own domain, so the client sees your firm, not ours.
  • The history sits on the letter, so nobody sends a fourth reminder by accident.
See forms and requests
Reminder schedule · engagement letterYour firm’s name
First reminder3 days after sendingSent
Second reminder7 days · same thread, same senderSent
Third reminder14 days · then stopsDue tomorrow
On signatureEverything outstanding is cancelledAutomatic
Reminders sent by hand0
Sample schedule · you set the intervals
Your practiceThe controls that fit your size

Sole practitioner · low volume, high consequence

Six letters a month, each one signed before you have had to chase.

  • No account for the client to create
  • Reminders that stop on signature

Small firm · one way of signing

One template the firm agreed, and the signed copy always lands in the same place.

  • Signed copies filed to the client record
  • Not a migration project

Growing firm · unsigned, right now

A list, not a recollection, and bulk re-engagement for the whole book in one send.

  • Signed, opened and not opened on one board
  • Work does not start on an unsigned letter

Larger firm · a control, not a convenience

Countersignature named and in order, with a trail still readable two years later.

  • Partner approval before the client sees it
  • Evidence on demand for practice inspection
More for practices of this size. Explore →

Signatories and approvals

Every signatory, in the order you set.

Add both directors, set the order, and have a partner countersign. Each signatory is notified separately, and the letter completes only when everyone has signed.

  • A later change is its own signed document, linked to the original rather than written over it.
  • A wet signature when a client insists: upload the scanned copy and mark it signed, and it files to the same record.
See the onboarding suite

Where it connects

Five connections, one signed record.

A signature should not live in a separate signing account. Pick a connection to see what signing writes back: the signed copy, the client’s view, the letter it came from, the work it opens and the bill that follows.

Lakeshore Joinery Ltd.Client record · signed 11:20

Just written to the record

    Sample client, shown for illustration.

    SharePoint

    Signed copies, in your own tenant.

    • The signed copy, certificate and trail file to your own SharePoint, under your retention rules.
    • Notifications go out through your Microsoft 365 or your own sending domain.
    • Nothing is exported and re-uploaded.
    Need something else connected? The full list is kept up to date.Browse all integrations →

    Why this one

    Not e-signature built for accountants. E-signature built by them.

    Built inside a working practice that had started work on letters still unsigned, chased clients from personal inboxes and filed photographs of page four. Every check in it exists because somebody got caught out by its absence.

    Product animation: an engagement letter is prepared, sent as one link per signatory, opened, signed by both directors, approved by the firm and filed to the client record. Example data only.
    0
    Charges for e-signatures, on any plan
    1
    Link per signatory, no account to create
    22
    Modules, none of them a separate product
    24
    Months your price stays fixed

    E-signature for accountants, compared

    Others sign a file. FigsFlow signs the letter.

    How signing differs, based on what other vendors publish.

    General e-signature toolsWord and PDF by emailPractice-management suites
    What matters
    FigsFlow
    Other tools
    Where signing happens
    Inside the engagement letter. Nothing exported.
    Export to PDF, upload, place the fields.
    Signatories
    From the client record, in the order you set.
    Typed into each envelope.
    Reminders
    On a schedule, in your firm’s name; they stop on signature.
    Per envelope, or by hand from an inbox.
    Evidence
    Signed copy, certificate and trail on the client record.
    A certificate in the vendor’s account.
    After signing
    The signed letter opens the first job.
    Someone remembers to start the work.
    How it is charged
    Not metered, on any plan.
    Often by envelope or by sender.
    Where documents live
    Your own Microsoft 365 and SharePoint.
    Usually the vendor’s own cloud.

    E-signature pricing

    Start free. Signatures are never metered.

    E-signature is part of the Onboarding module, with proposals, the pricing engine, engagement letters, documents and payment set-up. Priced per firm, by the people who use it, with unlimited e-signatures on every plan.

    Everything is free until February 28, 2027, with no card needed.

    Launch offer

    One person

    Solo

    C$49per month, billed annually

    C$59 billed monthly.

    • Proposals, pricing and letters
    • Governed clause library
    • Unlimited e-signatures

    Fair use: 150 engagements a year

    Up to 3 people, then C$25 each

    Team

    C$129per month, billed annually

    C$155 billed monthly, then C$32 each.

    • Everything in Solo
    • Approvals and firm countersigning
    • Compliance Program included

    Fair use: 450 engagements a year

    Most chosen ยท up to 15 people, then C$15 each

    Practice

    C$249per month, billed annually

    C$305 billed monthly, then C$19 each.

    • Everything in Team
    • Advanced Pricing: formula pricing builder, website pricing embed and client value calculator
    • Additional workspaces available

    Unlimited engagements

    Advanced Pricing is included in Practice. Add it to Solo, Team or a Practice Suite of up to 10 people for C$49 a month; from 11 people it comes with the Suite.

    Only need engagement letters? Letters is free for one person, up to 20 letters a year, with documents and e-signature included.

    The whole platform: Practice Suite, C$79 per person a month, for your first 10 people, then C$105 for each person after that. No minimum. Plus GST/HST.

    Related modules

    Next in the platform

    The signature is the hinge between the document and the work. These four write it, agree it, follow it up and hand it to the client, on the same record.

    More of the platform

    Engagement letters

    What gets signed, and when it is released: drafted from your governed clauses.

    See the letters module

    Proposals

    Where the scope and the fee were agreed, before the letter goes out to sign.

    See the proposals module

    Onboarding suite

    What happens the moment it is signed: checks, payment set-up and the first job.

    See the onboarding suite

    Client portal

    Where the client opens the link, and finds the signed copy afterwards.

    See the client portal

    E-signature: what firms ask before they switch

    What is e-signature software for accountants?

    Software that lets a firm send documents for electronic signature and keep the evidence. In FigsFlow it runs inside the engagement letter, so the signatories, the signed copy and the trail sit on the client record rather than in a separate signing account.

    Is an e-signed engagement letter valid in Canada?

    For an ordinary engagement letter, electronic signatures are generally recognized in Canada under federal and provincial electronic commerce legislation. Some documents carry additional formalities, and the rules vary by province, so confirm the position for your own documents with your legal adviser.

    Are signatures metered or limited?

    No. E-signature is not metered: there are no credits, per-signer limits or envelope counts to track. Plans carry an annual fair-use allowance of engagements, shown on the pricing page.

    What if a client has two directors who both need to sign?

    Add both as signatories and set the order. Each is notified separately, each signs from their own link, and the letter completes only when both have signed.

    Can a partner approve or countersign before it completes?

    Yes. On the Team and Practice plans, a letter can be routed for approval before it reaches the client and countersigned by the firm after the client signs. Who approved, and when, stays on the record.

    What evidence do we get?

    The signed document, a signing certificate, timestamps for every action and the IP record for each signatory, stored together on the client record and in your own SharePoint.

    Does a signed letter ever change?

    No. The signed version is pinned. A later change is a new document, signed separately and linked to the original.

    Can we still take a wet signature when a client insists?

    Yes. Upload the scanned wet-signed copy against the letter and mark it signed; it files to the same client record with the rest of the evidence.

    Can we use our own branding on what the client sees?

    Yes. The signing page, emails and reminders carry your firm's name and branding, and notifications can be sent from your own domain.